Frequently Asked Questions
Frequently Asked Questions
Find answers to common questions about our services and processes
We offer comprehensive metal fabrication services including CNC fiber laser cutting, plasma cutting, sheet metal processing (cutting, bending, rolling), metal fabrication, roll forming, and custom steel products. We work with various metals including mild steel, stainless steel, and aluminum.
Our state-of-the-art CNC Fiber Laser cutting machines can handle materials up to 20mm thick with exceptional precision. For thicker materials, we use our plasma cutting equipment which can cut materials up to 35mm thick.
Yes, we are ISO 9001:2015 certified. This certification demonstrates our commitment to quality management and continuous improvement in all our processes and services.
Turnaround time depends on the project size and complexity. Small projects can be completed within a few days, while larger custom fabrication projects may take 2-4 weeks. We provide detailed timelines during the quotation process.
Yes, we offer custom design and engineering services. Our experienced team can work with your specifications or help design solutions that meet your specific requirements. We can create custom patterns, decorative elements, and functional components.
We are based in Dammam, East Province, Saudi Arabia, and serve clients throughout Saudi Arabia. We can handle both local and national projects, and we work with clients across various industries.
You can request a quote by contacting us through our contact form, calling us at +966 53 520 5814 or +966 50 176 2542, or emailing us at info@rafeemetal.com. Please provide details about your project requirements, materials, quantities, and any specifications.
Yes, we provide installation services for our products. Our team can handle on-site installation for various projects including steel doors, architectural elements, and custom fabricated components. Installation services are quoted separately based on project requirements.